Privacy Policy

Effective Date: 01/04/2025
Last Updated: 08/05/2025

Welcome to Toto Hypermarkets (“we,” “our,” “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.totohyper.com or use our online services.

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect and process the following types of information:

When you register, make a purchase, subscribe to our newsletter, or contact us, we may collect:

• Full name
   
• Email address
   
• Phone number
   
• Billing and shipping addresses
   
• Payment details (processed securely via third-party gateways)
   

We automatically collect certain information about your device and browsing activity, such as:

• IP address
   
• Browser type and version
   
• Device type and operating system
   
• Pages visited, time spent, and referral source
   
• Cookies and tracking technologies
   

We use the collected data to:

• Process and fulfill orders
   
• Improve our products, services, and website experience
   
• Send updates, offers, and promotional materials (only with your consent)
   
• Respond to customer service inquiries
   
• Ensure website security and prevent fraud
   
• Comply with legal and regulatory obligations
   

Our Site uses cookies and similar technologies to enhance your experience. Cookies help us:

• Remember your preferences
   
• Analyze website traffic and performance
   
• Deliver personalized ads via platforms such as Meta (Facebook/Instagram), Google, and others
   

You can manage your cookie preferences in your browser settings or opt out of personalized ads through your Meta account settings.

We do not sell your personal data. However, we may share your information with:

• Service providers and partners (e.g., payment gateways, delivery partners, analytics services)
   
• Advertising platforms such as Meta and Google, for relevant marketing campaigns
   
• Legal authorities, if required to comply with applicable laws or protect our rights
   

All third-party partners are required to maintain the confidentiality and security of your data.

We implement industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access, update, or delete your personal data
   
• Withdraw consent for marketing communications
   
• Object to or restrict processing of your data
   
• Request data portability
   

To exercise these rights, contact us at privacy@totohyper.com.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. Please review their privacy policies before providing personal information.

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this page periodically for updates.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Toto Hypermarkets
Email: privacy@totohyper.com
Website: https://www.totohyper.com
Address: MG Road, Kasargod